Whether your interest is in fine tuning your sales proposal writing skills, or understanding better strategies for improved business and technical writing, Shipley will tailor our training to meet your needs and existing methods with proven tools for professional and organizational development. The links below provide details, information, and scheduling information about our workshops.
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Customer-Focused Business and Technical Writing
Customer-Focused Business and Technical Writing is a powerful workshop that changes the way people think about and do writing—forever! It teaches a simple framework that has helped thousands of professionals write with clarity, effectiveness, and efficiency. This workshop is tailored to address your specific needs and objectives.
Negotiation Skills
Negotiation Skills is a highly interactive, 1-day workshop designed to build skills in negotiation effectiveness by helping participants: • Know when and when not to negotiate • Understand different behavior styles in negotiating • Develop an effective strategy for an effective negotiation • Use proven negotiation techniques • Establish a power base and negotiation limits • Define the best outcome, most likely outcome, and worst outcome • Focus on client needs first • Aim for a “win/win,” mutually beneficial agreement • Play fair and expect fairness.
Business Communications
This course focuses on helping you avoid becoming road-kill while traveling the information highway.
Coaching and Mentoring Programs
Coaching and Mentoring Program Coaching is a day-to-day, hands on activity performed by managers, supervisors, and co-workers to help develop skills and guide performance.
Customer-Focused Presentations
Customer-Focused Presentations is a dynamic workshop that teaches skills for designing, developing, and delivering powerful presentations. This workshop is tailored to address the specific presentation needs of business or technical professionals.
Writing Grants For Success
This 2-day highly interactive workshop provides the skills needed to develop a baseline proposal and enhance your ability to manage the grant writing process. Participant materials include a 100-page reference manual with examples of successful grant proposal documents. Exercises in writing essential components of the grant proposal ensure you retain what you learn in the workshop. The instruction incorporates a skills-building, information-rich agenda. You will get practical, time-tested tips and tools for writing grant proposals, letters of inquiry, and cover letters.
Business and Technical Presentations
Building and Delivering Technical Presentations is a dynamic workshop that teaches skills for designing, developing, and delivering powerful presentations. This workshop is tailored to address the specific presentation needs of business or technical professionals.
Building and Delivering Oral Presentations
Building and Delivering Oral Presentations is a dynamic workshop that teaches skills for designing, developing, and delivering powerful presentations. This workshop is tailored to address the specific presentation needs of business or technical professionals.
Winning Sales Presentations
Most sales professionals are trained to present and sell, but few learn how to customize their presentations to every prospect. Whatever their job title, all individuals presenting to customers need to learn the following skills: 1. Establishing and managing an organization’s strategy to win 2. Demonstrating an understanding of the customer’s vision 3. Organizing the presentation around the customer’s hot buttons 4. Aligning all presentations and other communication to the customer’s organization 5. Developing presentation skills that support the message
Winning Sales Writing
Improve communication effectiveness of sales professionals who are involved in creating letters, e-mail messages, and proposals. This hands-on workshop teaches how to be clear, concise, and accurate in all sales communications with customers.
Service for Success
The most impactful key discriminator in today’s business environment is high-performance customer service. It is the best advantage that lasts in the minds of your customers. Other advantages, such as low price or even high-quality products, can be temporary and can be matched or beaten by the competition. Every client engagement should be seen as an opportunity to: • Create a relationship • Exceed customer expectations • Make a sale • Create or increase loyalty from our customers.
Questions? Contact Shipley Training Institute